Profero Solutions became a certified partner with Epic in 2004 resulting from our great working relationship and the experience and knowledge that we have brought to Epic clients since 1999.
Our Epic consulting services team, with an average of 5 years experience with Epic implementations, has provided assistance in strategic planning, project management, training, testing, implementation, Go-Live support, and application optimization.
The Go-Live stage of an EMR implementation is easily overlooked when planning for the implementation of any software application. Profero believes that this is the most critical point in getting the end users to use the system and to use it properly.
Profero’s proven track record with Epic Go-Live support is unmatched in the industry. We have developed support and training ratios to ensure a successful Go-Live for both In-Patient and Ambulatory settings. Our team of Epic-seasoned project managers has thorough knowledge of the software and has collaborated to devise a methodology that is easily adaptable to meet any hospital/clinic needs. Profero Solutions “boot camp” model provides a cost effective means to providing local licensed clinical staff professionals to augment your existing staff “at the elbow” during the critical point of supporting your end users. Our support staff can also help you with the following areas:
- Training & Training Support
- Unit and Integrated Testing
- Hot Line Staffing during Go-Live
- Super User Development
- Clinical Documentation Tools Development
- Application Optimization Assessments
Beyond just staffing for Go-Live, Profero Solutions has proven automated tools to help with the headaches of scheduling, tracking and reporting on time and attendance during Go-Live. The complicated paper sign in and out sheets become obsolete and allows you to focus on the customer satisfaction of your end-users.
For more information, visit our website at http://www.proferosolutions.com
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